Note: If you are a tax (financial) adviser, you will no longer be able to update your details via My Profile from 1 January 2022 until further notice. Use our general enquiry form to let us know of any changes to your registration details.
Every time you login to MyProfile, you will be taken through the multi-factor authentication (MFA) process. MFA provides a way of verifying your details when you log into your online accounts. Our video and FAQs explain how the MFA process works when you create or login to your TPB account.
All registered individual tax and BAS agents, and those applying to register with us, must complete a one-off proof of identity (POI) process. This process helps protect your personal information and aligns with Australian Government standards. Watch our video to understand how the process works.